Shipping & Return Policy
Shipping
We ship your orders from our home in Auckland.
Please find below the shipping costs and delivery times for our standard TRACKED shipping.
Shipping Fees | Delivery Estimates | |
New Zealand
|
$5 | 2-4 working days* |
Free for NZ orders $150 up | ||
Australia
|
$15 | TBA |
Rest of the world | $25 | TBA |
Returns & Refund
We do our best to offer you top quality outfits. But if you find that you're unsatisfied with your purchase, we offer a refund provided the following terms are met.
Item must be unused and in the same condition that you received it. It must also be in the original packaging and the clothing tags must still be attached. Once we've received the items and check that they've been unused, we will refund the amount you've paid for the product(s). We will notify you via email regarding this.
Returns & Exchanges Shipping costs
You'll be responsible for paying the shipping costs of a returned item (unless it was a defective or damaged one). If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it may take to deliver an exchanged product will vary depending on the recipient's location.